Shipping policy

Shipping & Customs
BIOEFFECT HK offers delivery to Hong Kong, Macau, Taiwan, and Mainland China. Free shipping applies to orders with a maximum weight limit of 3 kg. If an order exceeds this weight limit, the BIOEFFECT HK customer service team will contact you regarding additional shipping charges. Orders placed before 5:00 PM on business days are typically processed for delivery on the next business day. Delivery to Hong Kong and Macau generally takes 1–3 business days, while delivery to Taiwan and Mainland China may take up to 10 business days. Depending on your order, BIOEFFECT HK will choose the most suitable courier or postal service based on the weight, size, and value of your shipment. If any items are out of stock or if there is a potential delay in delivery, BIOEFFECT HK will contact you immediately via email.

Order Confirmation & Shipping Updates
When you place an order through this website, you will receive an order confirmation email from BIOEFFECT HK. Once your order is prepared for shipment you will receive a shipping confirmation email.

Customs Duties & Import Fees
Orders shipped to Mainland China may be subject to import fees, including customs duties and other taxes. BIOEFFECT HK is unable to control these charges and assumes no responsibility for them. If you have any questions regarding import fees, we recommend contacting your local customs office before placing an order.